Shipping policy

Thank you for shopping with Goccia! We are pleased to offer shipping across the United States. Below are the details of our shipping policy:

1. Order Processing Time
All orders are processed within 2-3 business days from the time the order is placed. Orders are processed Monday through Friday, excluding weekends and holidays. Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Rates
We offer standard shipping on all orders. Shipping costs will be calculated at checkout based on the delivery address. You will be able to view your shipping total before finalizing your purchase.

3. Delivery Time
Once your order has been shipped, delivery typically takes 5-7 business days, depending on your location within the United States. Please note that this time frame is an estimate and may vary based on factors such as shipping carrier delays, weather conditions, or other circumstances outside of our control.

4. Shipping Carrier
We use reliable shipping carriers to ensure that your order arrives safely. Once your order is shipped, you will receive a tracking number via email to track the status of your delivery.

5. Shipping Address
Please ensure that your shipping address is correct at the time of checkout. We are unable to modify or change the shipping address once the order has been processed. If you notice any errors in your shipping address, please contact us immediately at support@goccia.us.

6. Order Tracking
After your order has shipped, you will receive an email with your tracking number. You can use this number to track the progress of your shipment on the carrier’s website.

7. Shipping Restrictions
We are pleased to offer international shipping. Orders can be shipped both within the United States and worldwide. Please note that shipping times and costs may vary depending on the destination country.

8. Damaged or Lost Items
While we take great care to package and ship your order securely, accidents can happen. If your package is damaged during transit or you have not received your order within the estimated delivery time, please contact us at support@goccia.us. We will work with you to resolve the issue.

9. Return and Exchange Policy
If you're not completely satisfied with your purchase, please review our Return Policy to understand the steps to return or exchange an item. Returns and exchanges must be initiated within 30 days of receiving your order.

10. Contact Us
If you have any questions or concerns regarding shipping, please feel free to reach out to us at support@goccia.us. We are here to assist you!

Thank you for choosing Goccia! We look forward to serving you.